Strategic Six sigma : best practices from the executive suite / Dick Smith and Jerry Blakeslee ; with Richard Koonce.
Publication details: Hoboken, N.J. : John Wiley, c2002.Description: xxvi, 310 p. : ill. ; 24 cmISBN:- 0471232947 (CLOTH : alk. paper)
- Six sigma
- 658.4 21
- HD58.9 .S64 2002
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Includes bibliographical references (p. 295-298) and index.
Introduction: From Factory Floor to Executive Suite: The Emergence of Strategic Six Sigma as a Business and Leadership Imperative -- Ch. 1. Strategic Six Sigma: Current and Emerging Applications -- Ch. 2. Rocky Road Trip or Trajectory of Transformation? What Makes Strategic Six Sigma Efforts Successful? -- Ch. 3. Develop a Committed Team of Leaders to Drive Strategic Six Sigma Initiatives -- Ch. 4. Incorporate Strategic Six Sigma Thinking and Best Practices into Your Company's Strategy Planning and Deployment Process -- Ch. 5. Be in Touch with Customers and the Marketplace -- Ch. 6. Build a Business Process Framework to Sustain Strategic Six Sigma Efforts -- Ch. 7. Demand Quantifiable Measures -- Ch. 8. Develop Incentives and Create Accountability -- Ch. 9. Success with Strategic Six Sigma Projects Requires Full-Time, Well-Trained Six Sigma Leaders -- Ch. 10. Why Training is Critical to Making Strategic Six Sigma Initiatives Work -- Ch. 11. Sustaining Gains with Strategic Six Sigma Over Time.
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