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Terminal chaos : why US air travel is broken and how to fix it / George L Donohue and Russell D. Shaver III with Eric Edwards.

By: Contributor(s): Series: Library of flightPublication details: Reston, VA : American Institute of Aeronautics and Astronautics, c2008.Description: xiv, 243 p. : ill. ; 24 cmISBN:
  • 9781563479496
  • 1563479494
Subject(s): LOC classification:
  • HE9787.5.U5 D66 2008
Contents:
Introduction : frequent flying, frequent frustration -- Passengers who act like sheep will be treated like sheep -- A typical flight and why it is often delayed -- Destination chaos : how we arrived and who were the pilots -- Why do the airlines not just fix this problem? -- Anatomy of winners and losers -- Flight from chaos : expansion, modernization, and the 30% solution.

Includes bibliographical references and index.

Introduction : frequent flying, frequent frustration -- Passengers who act like sheep will be treated like sheep -- A typical flight and why it is often delayed -- Destination chaos : how we arrived and who were the pilots -- Why do the airlines not just fix this problem? -- Anatomy of winners and losers -- Flight from chaos : expansion, modernization, and the 30% solution.

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