MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02487cam a22003618i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
19453944 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MiTN |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190729110649.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170109s2017 mau 000 0 eng c |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2016056297 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781633693258 |
| Qualifying information |
(pbk.) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
MH/DLC |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
MH |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
BF575.E55 |
| Item number |
E45 2017 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
152.4/1 |
| Edition number |
23 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Empathy. |
| 263 ## - PROJECTED PUBLICATION DATE |
|---|
| Projected publication date |
1705 |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Boston, Massachusetts : |
| Name of producer, publisher, distributor, manufacturer |
Harvard Business Review Press, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2017] |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
pages cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Source |
rdacarrier |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
HBR emotional intelligence series |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes," the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz-- |
| Assigning source |
Provided by publisher |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
What is empathy? / Daniel Goleman. And why it's important -- Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust -- What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions -- Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group -- A process for empathetic product design / Jon Kolko. A focus on people -- How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs -- Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth -- The limits of empathy / Adam Waytz. It's exhausting -- What the Dalai Lama taught Daniel Goleman about emotional intelligence -- An interview with Daniel Goleman by Andrea Ovans. |
| 596 ## - |
|---|
| -- |
1 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Empathy. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Management. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
HBR emotional intelligence series. |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
u621120 |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| a |
BF575.E55 E45 2017 |
| w |
LC |
| c |
1 |
| h |
EY8Z |
| i |
33039001409746 |
| 903 ## - LOCAL DATA ELEMENT C, LDC (RLIN) |
|---|
| a |
34551 |