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Understanding everyday incivility : why are they so rude? /

Lane, Shelley D.,

Understanding everyday incivility : why are they so rude? / Shelley D. Lane. - pages cm

Includes bibliographical references and index.

Introduction to everyday incivility -- Characterizing everyday incivility -- Influences on everyday incivility -- The good, the bad, and the virtue of civility -- Power and everyday incivility -- Everyday incivility at work -- Everyday incivility online -- Everyday incivility at home -- Promoting everyday civility.

ISBN: 9781442261853 (cloth : alk. paper)

LCCN: 2017006080

Subjects--Topical Terms:
Courtesy.

LC Class. No.: BJ1533.C9 / L35 2017

Dewey Class. No.: 177/.1

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