Coping with difficult people in the health care setting /
Umiker, William O.
Coping with difficult people in the health care setting / William O. Umiker. - Chicago : ASCP Press, c1994. - ix, 268 p. ; 23 cm. - A Practical laboratory management series .
Includes index.
089189361X (recycled paper)
93001079
Health facilities--Personnel management.
Medical personnel--Job stress--Prevention.
Communication in personnel management.
Problem employees.
Interpersonal relations.
Interpersonal conflict.
RA971.35 / .U525 1994
362.1/1/0683
WX 159 U485h 1993
Coping with difficult people in the health care setting / William O. Umiker. - Chicago : ASCP Press, c1994. - ix, 268 p. ; 23 cm. - A Practical laboratory management series .
Includes index.
089189361X (recycled paper)
93001079
Health facilities--Personnel management.
Medical personnel--Job stress--Prevention.
Communication in personnel management.
Problem employees.
Interpersonal relations.
Interpersonal conflict.
RA971.35 / .U525 1994
362.1/1/0683
WX 159 U485h 1993