The outside-in corporation : how to build a customer-centric organization for breakthrough results /
Bund, Barbara.
The outside-in corporation : how to build a customer-centric organization for breakthrough results / Barbara E. Bund. - 1st ed. - New York : McGraw-Hill, c2006. - xix, 339 p. : ill. ; 24 cm
Includes bibliographical references (p. 323-332) and index.
0071459316
2005021008
Customer relations--Management.
Success in business.
HF5415.5 / .B86 2006
658.8/12
The outside-in corporation : how to build a customer-centric organization for breakthrough results / Barbara E. Bund. - 1st ed. - New York : McGraw-Hill, c2006. - xix, 339 p. : ill. ; 24 cm
Includes bibliographical references (p. 323-332) and index.
0071459316
2005021008
Customer relations--Management.
Success in business.
HF5415.5 / .B86 2006
658.8/12