User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers /
Corn, Joseph J.
User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn. - Baltimore : Johns Hopkins University Press, 2011. - 272 p. : ill. ; 24 cm.
Includes bibliographical references (p. 232-264) and index.
Our marvelous and maddening machines -- The advent of technology consumption -- Buying an automobile -- Running a car -- Tools, tinkering, and trouble -- Reading the owner's manual -- Computers and the tyranny of technology consumption -- The technology treadmill -- Acknowledgments
"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Dust jacket.
9781421401928 (hardcover : alk. paper) 1421401924 (hardcover : alk. paper)
2010051494
Technological innovations--United States.
Human-machine systems--Social aspects.
Human-computer interaction.
Consumer satisfaction.
T173.8 / .C685 2011
303.48/30973
User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn. - Baltimore : Johns Hopkins University Press, 2011. - 272 p. : ill. ; 24 cm.
Includes bibliographical references (p. 232-264) and index.
Our marvelous and maddening machines -- The advent of technology consumption -- Buying an automobile -- Running a car -- Tools, tinkering, and trouble -- Reading the owner's manual -- Computers and the tyranny of technology consumption -- The technology treadmill -- Acknowledgments
"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Dust jacket.
9781421401928 (hardcover : alk. paper) 1421401924 (hardcover : alk. paper)
2010051494
Technological innovations--United States.
Human-machine systems--Social aspects.
Human-computer interaction.
Consumer satisfaction.
T173.8 / .C685 2011
303.48/30973