000 01943cam a22003734a 4500
001 2004000540
003 DLC
005 20190729102832.0
008 040112s2004 nyua b 001 0 eng
010 _a 2004000540
020 _a0465053637 (alk. paper)
040 _aDLC
_cDLC
_dDLC
042 _apcc
043 _an-us---
049 _aEY8Z
050 0 0 _aHJ275
_b.O83 2004
082 0 0 _a352.4/213/0973
_222
100 1 _aOsborne, David,
_d1951-
245 1 4 _aThe price of government :
_bgetting the results we need in an age of permanent fiscal crisis /
_cDavid Osborne and Peter Hutchinson.
260 _aNew York :
_bBasic Books,
_cc2004.
300 _axiv, 370 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 337-360) and index.
505 0 _aGetting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics.
650 0 _aFiscal policy
_zUnited States
_xStates.
650 0 _aBudget
_zUnited States
_xStates.
651 0 _aUnited States
_xAppropriations and expenditures.
651 0 _aUnited States
_xPolitics and government.
700 1 _aHutchinson, Peter,
_d1949-
856 4 1 _zTable of contents
_uhttp://www.loc.gov/catdir/toc/ecip0413/2004000540.html
948 _au170903
949 _hEY8Z
_i33039000726967
596 _a1
903 _a8559
999 _c8559
_d8559