Osborne, David,  1951- <br/><br/>
The price of government :  getting the results we need in an age of permanent fiscal crisis / 
David Osborne and Peter Hutchinson. 
 - New York :  Basic Books,  c2004. 
 - xiv, 370 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 337-360) and index. 
<br/><br/>Getting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics. 
<br/><br/><label>ISBN: </label>0465053637 (alk. paper) 
<br/><br/><label>LCCN: </label>2004000540 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Fiscal policy--States.--United States<br/>Budget--States.--United States
<br/><br/><label>Subjects--Geographic Terms: </label><br/>United States--Appropriations and expenditures.<br/>United States--Politics and government.
<br/><br/><label>LC Class. No.: </label>HJ275  / .O83 2004 
<br/><br/><label>Dewey Class. No.: </label>352.4/213/0973