TY - BOOK AU - Smith,Dick AU - Blakeslee,Jerry AU - Koonce,Richard TI - Strategic Six sigma: best practices from the executive suite SN - 0471232947 (CLOTH : alk. paper) AV - HD58.9 .S64 2002 U1 - 658.4 21 PY - 2002/// CY - Hoboken, N.J. PB - John Wiley KW - Organizational effectiveness KW - Customer relations KW - Industrial management KW - Quality control KW - Six sigma (Quality control standard) N1 - Includes bibliographical references (p. 295-298) and index; Introduction: From Factory Floor to Executive Suite: The Emergence of Strategic Six Sigma as a Business and Leadership Imperative -- Ch. 1. Strategic Six Sigma: Current and Emerging Applications -- Ch. 2. Rocky Road Trip or Trajectory of Transformation? What Makes Strategic Six Sigma Efforts Successful? -- Ch. 3. Develop a Committed Team of Leaders to Drive Strategic Six Sigma Initiatives -- Ch. 4. Incorporate Strategic Six Sigma Thinking and Best Practices into Your Company's Strategy Planning and Deployment Process -- Ch. 5. Be in Touch with Customers and the Marketplace -- Ch. 6. Build a Business Process Framework to Sustain Strategic Six Sigma Efforts -- Ch. 7. Demand Quantifiable Measures -- Ch. 8. Develop Incentives and Create Accountability -- Ch. 9. Success with Strategic Six Sigma Projects Requires Full-Time, Well-Trained Six Sigma Leaders -- Ch. 10. Why Training is Critical to Making Strategic Six Sigma Initiatives Work -- Ch. 11. Sustaining Gains with Strategic Six Sigma Over Time UR - http://www.loc.gov/catdir/toc/wiley023/2002008683.html ER -