Smith, Dick. <br/><br/>
Strategic Six sigma :  best practices from the executive suite / 
 Six sigma 
Dick Smith and Jerry Blakeslee ; with Richard Koonce. 
 - Hoboken, N.J. :  John Wiley,  c2002. 
 - xxvi, 310 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 295-298) and index. 
<br/><br/>Introduction: From Factory Floor to Executive Suite: The Emergence of Strategic Six Sigma as a Business and Leadership Imperative -- Ch. 1. Strategic Six Sigma: Current and Emerging Applications -- Ch. 2. Rocky Road Trip or Trajectory of Transformation? What Makes Strategic Six Sigma Efforts Successful? -- Ch. 3. Develop a Committed Team of Leaders to Drive Strategic Six Sigma Initiatives -- Ch. 4. Incorporate Strategic Six Sigma Thinking and Best Practices into Your Company's Strategy Planning and Deployment Process -- Ch. 5. Be in Touch with Customers and the Marketplace -- Ch. 6. Build a Business Process Framework to Sustain Strategic Six Sigma Efforts -- Ch. 7. Demand Quantifiable Measures -- Ch. 8. Develop Incentives and Create Accountability -- Ch. 9. Success with Strategic Six Sigma Projects Requires Full-Time, Well-Trained Six Sigma Leaders -- Ch. 10. Why Training is Critical to Making Strategic Six Sigma Initiatives Work -- Ch. 11. Sustaining Gains with Strategic Six Sigma Over Time. 
<br/><br/><label>ISBN: </label>0471232947 (CLOTH : alk. paper) 
<br/><br/><label>LCCN: </label>2002008683 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Customer relations.<br/>Industrial management.<br/>Quality control.<br/>Six sigma (Quality control standard)
<br/><br/><label>LC Class. No.: </label>HD58.9  / .S64 2002 
<br/><br/><label>Dewey Class. No.: </label>658.4