TY - BOOK AU - Bradberry,Travis AU - Greaves,Jean TI - Emotional intelligence 2.0 SN - 9780974320625 (hbk.) AV - BF576 .B73 2009 PY - 2009/// CY - San Diego, Calif. PB - TalentSmart KW - Emotional intelligence N1 - "Includes a new & enhanced online edition of the world's most popular emotional intelligence test."; Includes bibliographical references (p. 251-255); The journey -- The big picture -- What emotional intelligence looks like: understanding the four skills -- Digging in: an action plan to increase your EQ -- Self-awareness strategies -- Self-management strategies -- Social awareness strategies -- Relationship management strategies -- Epilogue: Just the facts : a look at the latest discoveries in emotional intelligence -- Discussion questions for reading groups N2 - Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things ER -