TY  - BOOK
AU  - Bund,Barbara
TI  - The outside-in corporation: how to build a customer-centric organization for breakthrough results 
SN  - 0071459316
AV  - HF5415.5 .B86 2006
U1  - 658.8/12 2
PY  - 2006///
CY  - New York
PB  - McGraw-Hill
KW  - Customer relations
KW  - Management
KW  - Success in business
N1  - Includes bibliographical references (p. 323-332) and index
ER  -