Bund, Barbara. <br/><br/>
The outside-in corporation :  how to build a customer-centric organization for breakthrough results / 
Barbara E. Bund. 
 - 1st ed. 
 - New York :  McGraw-Hill,  c2006. 
 - xix, 339 p. :  ill. ;  24 cm 
<br/><br/>Includes bibliographical references (p. 323-332) and index. 
<br/><br/><label>ISBN: </label>0071459316 
<br/><br/><label>LCCN: </label>2005021008 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.<br/>Success in business.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .B86 2006 
<br/><br/><label>Dewey Class. No.: </label>658.8/12