TY  - BOOK
AU  - Corn,Joseph J.
TI  - User unfriendly: consumer struggles with personal technologies, from clocks and sewing machines to cars and computers 
SN  - 9781421401928 (hardcover : alk. paper)
AV  - T173.8 .C685 2011
U1  - 303.48/30973 22
PY  - 2011///
CY  - Baltimore
PB  - Johns Hopkins University Press
KW  - Technological innovations
KW  - United States
KW  - Human-machine systems
KW  - Social aspects
KW  - Human-computer interaction
KW  - Consumer satisfaction
N1  - Includes bibliographical references (p. 232-264) and index; Our marvelous and maddening machines -- The advent of technology consumption -- Buying an automobile -- Running a car -- Tools, tinkering, and trouble -- Reading the owner's manual -- Computers and the tyranny of technology consumption -- The technology treadmill -- Acknowledgments
N2  - "Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Dust jacket
ER  -