TY - BOOK AU - Tugend,Alina TI - Better by mistake: the unexpected benefits of being wrong SN - 9781594487859 (hbk.) AV - BF575.F14 T84 2011 U1 - 155.2/4 22 PY - 2011/// CY - New York PB - Riverhead Books KW - Failure (Psychology) KW - Errors KW - Fallibility KW - Success KW - Psychological aspects N1 - Includes bibliographical references (p. [273]-284) and index; (Mis)understanding and (re)defining mistakes : what is a mistake? -- It starts early : how our children learn from blunders -- "Fail often, fast, and cheap" : mistakes in the workplace -- It's not brain surgery-- but what if it is? : learning from medicine -- Lessons from the cockpit : aviation's approach to errors -- Blaming you, blaming me : men, women, and mistakes -- You say mistake, I say lesson : different cultures, different approaches -- I want to apologize : saying "I'm sorry." N2 - Outlines a provocative approach to improving one's life by embracing mistakes, citing cutting-edge behavioral studies and high-profile examples to reveal the importance of sincere apologies and taking responsibility ER -