The Facebook era : tapping online social networks to build better products, reach new audiences, and sell more stuff /
Clara Shih.
- xiv, 236 pages : illustrations, map ; 23 cm
Includes index.
The fourth revolution -- The evolution of digital media -- Social capital from networking online -- Social sales -- Social network marketing -- Social innovation -- Social recruiting -- Engage your customers -- Get your message across -- Build and manage your relationships -- Corporate governance and strategy -- The future of social business.