Helping : how to offer, give, and receive help /
Edgar H. Schein.
- 1st ed.
- San Francisco : Berrett-Koehler Pub., c2009.
- xv, 167 p. ; 22 cm.
- A BK business book .
- BK business book. .
Includes bibliographical references (p. 159-160) and index.
What is help? -- Economics and theater : the essence of relationships -- The inequalities and ambiguities of the helping relationship -- Helping as theater : three kinds of helping roles -- Humble inquiry : the key to building and maintaining the helping relationship -- Applying the inquiry process -- Teamwork as perpetual reciprocal helping -- Helping leaders and organizational clients -- Principles and tips.