Donohue, George L. <br/><br/>
Terminal chaos :  why US air travel is broken and how to fix it / 
George L Donohue and Russell D. Shaver III with Eric Edwards. 
 - Reston, VA :  American Institute of Aeronautics and Astronautics,  c2008. 
 - xiv, 243 p. :  ill. ;  24 cm. 
 - Library of flight .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction : frequent flying, frequent frustration -- Passengers who act like sheep will be treated like sheep -- A typical flight and why it is often delayed -- Destination chaos : how we arrived and who were the pilots -- Why do the airlines not just fix this problem? -- Anatomy of winners and losers -- Flight from chaos : expansion, modernization, and the 30% solution. 
<br/><br/><label>ISBN: </label>9781563479496 1563479494 
<br/><br/><label>LCCN: </label>2008016644 
<br/><br/><label>Nat. Bib. No.: </label>GBA886730  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>014663341  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Air travel--United States.<br/>Aeronautics, Commercial--Passenger traffic.--United States<br/>Airlines--United States.<br/>Airports--United States.
<br/><br/><label>LC Class. No.: </label>HE9787.5.U5  / D66 2008