TY - BOOK AU - Botsman,Rachel TI - Who can you trust?: how technology brought us together and why it might drive us apart SN - 9781541773677 AV - BF575 .T7 B68 2017 PY - 2017/// CY - New York PB - Public Affairs KW - Trust KW - Representative government and representation KW - Public opinion KW - Public administration KW - Associations, institutions, etc KW - Technology KW - Social aspects KW - Technology and civilization N1 - Includes bibliographical references (pages 263-308) and index; Evolution of trust -- Introduction -- Trust leaps. From eleventh-century traders to Alibaba: how trust works to cross barriers, calm fears and revolutionize what's possible -- Losing faith. Behind the devastating crisis in institutional trust--and why we're now more likely to "phone a friend" -- Strangely familiar. From sushi to self-driving cars--some surprising lessons in persuading people to trust new ideas -- Where does the buck stop? When trust crashes in the "self-managed" digital world, who's accountable? -- But she looked the part. A cautionary tale about deceptive appearances, and the technology that could unmask fakers and frauds -- Reputation is everything, even in the dark. what drug dealers on the darknet can teach us about great customer service -- Rated: would your life get a good trust score? When dystopian sci-fi turns into a reality and every little move you make is ranked, who wins and who loses? -- In bots we trust. But should we...an how to we make them ethical? -- Blockchain part I: the digital gold rush. From fei to bitcoin, the long road to setting money free. What will it mean for the City? -- Blockchain part II: the truth machine. The golden promises of the blockchain: over-hyped or the trustworthy key to our digital future? -- Conclusion N2 - Argues that society is now built upon a distrust of institutions and government, with people instead tending to trust complete strangers, or even an Internet bot, and explains the mechanics of trust to show how to benefit from this radical shift ER -