Tannen, Deborah. That's not what I meant! : how conversational style makes or breaks your relations with others / Deborah Tannen. - New York : Ballantine, c1992. - 214 p. ; 21 cm. Includes index. Bibliography: p. [206]-207. ISBN: 0345379721 LCCN: 92070145 Subjects--Topical Terms: Conversation.Interpersonal communication. LC Class. No.: P95.45 / .T364 1992